How can Managed IT Services help your business?
Managed IT Services has traditionally been regarded as an option available to large organisations but technology is evolving, and having a company manage your IT needs is much more common place for businesses of all sizes.
Troubleshooting Experts specialise in Managed IT Services for small to medium businesses, enabling custom enterprise support tools and maintenance solutions for your entire IT infrastructure.
Our Managed IT Services include:
- live management and monitoring of servers and workstations
- instant remote support computer repairs from our IT support desk
- delivering detailed asset/inventory tracking
- ongoing scheduled patch management and client reporting
- custom remote task deployment
- integrated award-winning managed antivirus
- secure cloud backup solutions
Supported Microsoft Server operating systems and applications include:
- Microsoft Server Standard
- Microsoft Small Business Server
- Microsoft Enterprise Server
- Microsoft Terminal Server
- Microsoft Hyper-V
- Microsoft SQL Server
- Microsoft Exchange
IT support services that we provide include and are not limited to the following:
- Peace of mind with your organisation’s essential data
- Instant virus software diagnosis
- Bespoke computer systems to meet the customers’ individual requirements
- Intelligent disk space management and disaster recovery solutions
- Stylish, effective website development and management
- Offering on-going server support andmaintenance including error report management
- Providing highly competitive IT support contracts to small and medium businesses (SMB’s)
- Delivering “Pay As You Go” support for non-contract customers
- Advancing remote technical support for distant clients
- Assistance developing business continuity plans for your home or business
- Data assurance with the recovery of lost or corrupt data
- Regular computer health checks and servicing including ongoing patch maintenance
- Professional network cabling and/or Wi-Fi integration for home or office
Our engineers are all “Troubleshooting Experts”. Troubleshooting Experts technical excellence is assured by highly qualified and experienced technical experts, trained to diagnose and fix the latest computer systems.
Troubleshooting Experts are fully conversant with well-known PC brands such as; Hewlett Packard, Dell, IBM, Toshiba, Panasonic, Sony, Acer, Gateway, e-Machine, Intel, AMD and clone (unbranded) computers systems together with Windows 95 through to the very latest Windows 8 / Windows Server 2012 operating system.
We work closely with small and medium enterprises (SME’s), offering local businesses Pay As You Go IT Support as well as the option of becoming a priority IT managed services contract client.