PRIVACY / UPDATED 21 AUGUST 2026

PRIVACY
POLICY.

Troubleshooting Experts respects your privacy and handles information submitted through this website only for legitimate business purposes.

Information we collect

When you contact us, we may collect your name, business name, email address, telephone number, service interest and the details included in your message.

How we use it

We use this information to respond to your enquiry, provide requested services, maintain business records, improve our service and protect the website from misuse.

How enquiries are handled

Website enquiries are securely delivered to our Microsoft 365 email environment. We do not sell contact-form information or use it for unrelated marketing without permission.

Retention and security

We retain enquiry information only for as long as reasonably required for business, service, security and legal purposes. We use appropriate safeguards, but no internet transmission can be guaranteed completely secure.

Your choices

You may ask us to access, correct or delete personal information we hold about you, subject to any obligations requiring us to retain it.

Contact

Questions about privacy can be sent to support@tseit.com.au or raised by calling 02 8069 2633.