Troubleshooting Expert has provided an outstanding contribution to the development of the IT infrastructure. They understand what we desire as a business was second to none and the support they have provided is what you would expect from someone with the drive and professionalism of Troubleshooting Expert.

We have undergone a major server upgrade which we expected to handled swiftly and efficiently with minimum disruption to the business. We were not disappointed. I look forward to continuing to work with Troubleshooting Expert in the future.


Troubleshooting Expert has been providing (outsourced) IT services to our business for
quite some time now and I have to say it is, in my opinion, the only
way to go for SME’s.

From procuring and configuring our hardware and software, advice on ethernet – speeds, bandwidth, limits, data protection via back-up, cloud computing solutions/options all the way through to VOIP, I can honestly say we are always on the front foot.

As our accountant, you can see how efficiently we achieve this from a cost perspective…. and as I explained to you yesterday, we have not had a single issue with virus or any other downtime with our IT since we opened the doors in Feb 2010.


I am very pleased to recommend Troubleshooting Expert, for professional and up to the minute IT technology services.

I have been dealing with Troubleshooting Expert for almost 3 years, located in Sydney and during this time have been thankful for Troubleshooting Expert’s expertise in dealing with the installation of our new Microsoft Small Business Server and Networking requirements for our staff of 8 people.

Troubleshooting Expert is up to date on all IT matters and we turn to him regularly to solve all of the daily and weekly issues we have in running a Small-Medium business in a fast paced environment.

Troubleshooting Expert also has plenty of expertise with Google CPC, web development, networking and social media advertising.

We are very happy to recommend The Troubleshooting Expert for all of your IT requirements.


I have used the services of Carl at Troubleshooting Expert for a number of years for a wide range of software issues related to both business and domestic applications.

The response has always been prompt and solutions have always been found, with good practical ideas and guidance for avoiding potential problems in the future. Service and communication excellent – a great guy to work with.

Food Distribution

I would highly recommend Troubleshooting Expert for computer repairs. I find them approachable, helpful and efficient and they get the job done at a very reasonable price.

Travel Agency

I am always impressed with the quality of the technical support and the communication skills of the engineer. He keeps me informed with regards to the work that needs doing and although he is highly skilled he explained things clearly to me without being in the least patronising. Thank you!


My computer died and I almost had a heart attack. I called the guys at Troubleshooting Expert, they asked a few questions and assured me that there was a good chance they can recover my documents, files and music!

As a result, the data was recovered and transferred to a new hard drive. My emails and contacts were also restored just like it was before. I have learnt my lesson and I am now backing up my data to an external hard drive. Great service!


We provide ALL managed IT services Sydney specially, with an expert Tech Support team & 24/7 Tech Help.. What more!